Job Description: To handle the Facility service desk to ensure prompt and efficient response to all requests/complaints from clients (Armscor and DOD).
Job location: Pretoria
Job Type: Full-Time
Duties Responsibilities:
Qualifications: • Grade 12.
• Administrative diploma with technical exposure will be a recommendation.
Experience: • 2 – 3 years’ experience.
• Experience in a service desk in a facilities environment will be an advantage.
KNOWLEDGE & FUNCTIONAL SKILLS:
• Knowledge of job reporting system
• Problem-solving
• Service desk operation
• Knowledge on help desk systems/Workflow
• Basic knowledge of facilities